Excellence in Travel & Transport
In 1999 we kicked off our first project in aviation. We view the travel and transport industry as being of the utmost importance, so we are pleased to offer the highest level of expertise in this area. We offer the best and brightest in that field and are steadily adding to that knowledge base.
We serve a strong customer base in passenger aviation, air cargo, airports, railway, car rental, and the cruise industry. We have gained work experience in over 40 countries around the globe on five continents. Our knowledge of Travel & Transport is unparalleled.
Our Travel & Transport topics
Our customer base
Travel & Transport has always been a key industry for UNEX. In 2018 we took a major step towards even deeper industry insights. Five senior airline managers joined our team to form a unique travel & transport competence center. The combination of deep industry and consulting expertise ensures project results that work in real life.
Our team
Anna Becker
SENIOR CONSULTANT
Anna has a solid consulting experience with both Legacy- and Low-Cost Carriers as well as loyalty systems. Her focus is on strategy, commercial Due Diligence and KPI development.
Armin Bovensiepen
PARTNER
Armin is an experienced C-Level executive. He has work experience with Lufthansa, Austrian, Swiss, BMI, Air Berlin, Etihad, Niki and LH Cargo. His focus is on Corporate Strategy.
Arne Kock
CONSULTANT
Arne has gained first work experience in the Fast Moving Consumer Goods industry and currently takes these insights into the Travel & Transport business.
Benno Christian Daegling
MANAGING PARTNER
Benno has 18 years of consulting experience in Travel & Transport. His focus is on Corporate Strategy, M&A, Pricing, Loyalty, Sales & Marketing. Benno is co-founder of UNEX.
Björn Rosenberger
SENIOR PROJECT MANAGER
Björn has lead multiple projects in Travel & Transport. Key work areas have been in sales and pricing for passenger and cargo aviation.
Carsten Schaeffer
PARTNER
Carsten is a senior executive in the Travel & Transport industry. He was part of the management at Lufthansa, Air Berlin and Sabre and also worked for Dertour.
Christian Hein
PARTNER
With more than 20 years management experience at various regional, network and low-cost carriers, Christians expertise covers all commercial airline topics, such as sales, distribution, eCommerce and revenue management.
Claudia Heydenreich
PROJECT MANAGER
Claudia has many years of project experience for clients in Travel & Transport, incl. airlines, ports, railways, logistics operators and public transport providers. Her focus is on strategy development in challenging market environments.
Harald Vogels
PARTNER
Harald has more than 15 years experience in the aviation and logistics industry. He worked at FedEx, Farnair and ASL Aviation Group, with focus on finance, strategy and operational management.
Horst Findeisen
PARTNER
Key management roles at Star Alliance, Lufthansa, and Lufthansa Cargo enable Horst to offer insightful solutions across the field of commercial aviation, in particular alliances, joint ventures, route network and controlling.
Jürgen Hild
PARTNER
Jürgen has held numerous management positions at hub and leisure airlines. In addition, he has managed projects in other airlines and has acquired extensive knowledge and experience in Airline Operations as well as intercultural skills.
Mark Anzur
PARTNER
Mark is a former CEO of two mid-sized airlines. As a consultant, he brings in broad international experience in strategies, revenue and ancillary growth tools, restructuring and turnarounds, profitability increase, cost and process optimization, fleet management and digitalization.
Stefan Klingenstein
PROJECT MANAGER
Stefan has lead multiple projects in Travel & Transport e.g. at Lufthansa Cargo. His focus is on Pricing, Revenue Management and Operations.
Tomma Piltz
PARTNER
Tomma is passionate about Change Management where she is a well-known speaker at major conferences. But she is also an expert on Revenue Management and Pricing for airlines and tour operators.
What our customers say
“UNEX worked in partnership with our project team and provided valuable impulses for successful concepts.”
“The joint development of solutions has motivated us very much. UNEX supports creatively and well structured.”
“UNEX has quickly and competently developed a comprehensive result. I am very satisfied with the cooperation.”
“UNEX has developed innovative concepts for us, which are highly analytical and very pragmatic at the same time. I am extremely satisfied with the cooperation.”
“The way of cooperation makes the difference in the work with UNEX. Together we have achieved a lot during our six months project.”
Leading minds. Latest publications.
Loyalty – Frequent Flyer Programs
Have FFP’s destroyed airline loyalty? Are Frequent Flyer Programs lucrative for airlines or are they a source of frustration [...]
Airport 4.0
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Airport Loyalty
How to drive airport loyalty For most airports, passengers are still more statistics than humans. Knowledge about who the [...]
Airport Retail
The impact of technological and market developments on airport revenue streams Imagine you drive to the airport using car-sharing. [...]