Excellence in Travel & Transport

In 1999 we kicked off our first project in aviation. We view the travel and transport industry as being of the utmost importance, so we are pleased to offer the highest level of expertise in this area. We offer the best and brightest in that field and are steadily adding to that knowledge base.

We serve a strong customer base in passenger aviation, air cargo, airports, railway, car rental, and the cruise industry. We have gained work experience in over 40 countries around the globe on five continents. Our knowledge of Travel & Transport is unparalleled.

Our Travel & Transport topics

Strategy

Corporate Strategy
M&A
Joint Ventures
Partnering

Where we fly to

Network
Fleet

Go to market

Sales
Distribution
Digitalization
Blockchain

Increasing margin

Pricing
Revenue Management

Big Data

Loyalty
Data Intelligence
Ancillary

Customer Centricity

Customer Service
Customer Feedback
Customer Experience

Ops

Operations
Irreg. Handling
Process Automation

People

Human Ressources
Change Management

Our work references

Travel & Transport has always been a key industry for UNEX. In 2018 we took a major step towards even deeper industry insights. Five senior airline managers joined our team to form a unique travel & transport competence center. The combination of deep industry and consulting expertise ensures project results that work in real life.

Ask an expert

UNEX Core Consultants Team

Benno Christian Daegling

MANAGING PARTNER

Benno has 18 years of consulting experience in Travel & Transport. His focus is on Corporate Strategy, M&A, Pricing, Loyalty, Sales & Marketing. Benno is co-founder of UNEX.

Stefan Klingenstein

ASSOCIATE PARTNER

Stefan has lead multiple projects in Travel & Transport e.g. at Lufthansa Cargo. His focus is on Pricing, Revenue Management and Operations.

Björn Rosenberger

SENIOR PROJECT MANAGER

Björn has lead multiple projects in Travel & Transport. Key work areas have been in sales and pricing for passenger and cargo aviation.

Claudia Heydenreich

PROJECT MANAGER

Claudia has many years of project experience for clients in Travel & Transport, incl. airlines, ports, railways, logistics operators and public transport providers. Her focus is on strategy development in challenging market environments.

Anna Becker

SENIOR CONSULTANT

Anna has a solid consulting experience with both Legacy- and Low-Cost Carriers as well as loyalty systems. Her focus is on strategy, commercial Due Diligence and KPI development.

Arne Kock

CONSULTANT

Arne has gained first work experience in the Fast Moving Consumer Goods industry and currently takes these insights into the Travel & Transport business.

UNEX Industry Experts

Armin Bovensiepen

PARTNER

Armin is an experienced C-Level executive. He has work experience with Lufthansa, Austrian, Swiss, BMI, Air Berlin, Etihad, Niki and LH Cargo. His focus is on Corporate Strategy.

Carsten Schaeffer

PARTNER

Carsten is a senior executive in the Travel & Transport industry. He was part of the management at Lufthansa, Air Berlin and Sabre and also worked for Dertour.

Horst Findeisen

PARTNER

Key management roles at Star Alliance, Lufthansa, and Lufthansa Cargo enable Horst to offer insightful solutions across the field of commercial aviation, in particular alliances, joint ventures, route network and controlling.

Jürgen Hild

PARTNER

Jürgen has held numerous management positions at hub and leisure airlines. In addition, he has managed projects in other airlines and has acquired extensive knowledge and experience in Airline Operations as well as intercultural skills.

Mark Anzur

PARTNER

Mark is a former CEO of two mid-sized airlines. As a consultant, he brings in broad international experience in strategies, revenue and ancillary growth tools, restructuring and turnarounds, profitability increase, cost and process optimization, fleet management and digitalization.

Tomma Piltz

PARTNER

Tomma is passionate about Change Management where she is a well-known speaker at major conferences. But she is also an expert on Revenue Management and Pricing for airlines and tour operators.

What our customers say

“UNEX worked in partnership with our project team and provided valuable impulses for successful concepts.”

Thomas Dionisius - Director The Americas

“The joint development of solutions has motivated us very much. UNEX supports creatively and well structured.”

Benjamin Pfeifer - Director Strategy

“UNEX has quickly and competently developed a comprehensive result. I am very satisfied with the cooperation.”

Joost Greve - Loyalty Management

“UNEX has developed innovative concepts for us, which are highly analytical and very pragmatic at the same time. I am extremely satisfied with the cooperation.”

Boris Hueske - Vice President

“The way of cooperation makes the difference in the work with UNEX. Together we have achieved a lot during our six months project.”

Lars Kröplin - Head of Brussels Integration Project

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