US-Präsident Biden hat dieses Thema angesprochen, und er wird sicher viele Anhänger finden. Die Fluggesellschaften sind sehr kreativ geworden, wenn es darum geht, zusätzliche Gebühren für Produktmerkmale zu verlangen, die ursprünglich Teil des Basisprodukts waren. Und ja, es wird viele Reisende überraschen, wenn sie für das Einchecken am Flughafen oder den Platz im Gepäckfach extra [...]
Eurowings und Air France fliegen beide um 6 Uhr morgens von Hamburg nach Paris, CDG. Air France verlangt im Vergleich zu Eurowings 33€ mehr Gegen Mittag fliegen Pegasus und Turkish Airlines beide von Hamburg nach Istanbul (IST, SAW). 37€ ist der Preisaufschlag für das Ticket von Turkish Airlines Warum sind Fluggäste bereit, mehr zu bezahlen? [...]
Der Anteil der Einnahmen aus Zusatzprodukten nimmt bei den meisten Fluggesellschaften deutlich zu. Für einige Akteure sind die Nebeneinnahmen sogar höher als die regulären Einnahmen aus dem reinen Kartenverkauf. Wie lassen sich die Nebeneinkünfte steigern? Um ehrlich zu sein, es ist eine komplexe Herausforderung. Vier Schlüsselkompetenzen müssen beherrscht werden: Strategische Eignung Attraktive Produkte Kompetenz im [...]
We call them data graveyards, those boring data tables that we come across in most of our projects We wanted to give our clients a better data experience and we found it in Microsoft Power BI. The benefits are: Easy to read data by visuals that direct you to the most important or critical developments [...]
Just as the airline industry was seeing the green shoots of turnaround after the worst of the Covid pandemic, Valdimir Putin has thrown a wrench into the industry rebound. The share prices of major airlines have plummeted. by Brock Friesen and Horst Findeisen Just like ordinary automobile drivers at the fuel pump, airlines are now [...]
Sustainability in aviation is only granted by induvial and personal touch points not by „abstract“ climate targets „No one will value what they don’t care about, and no one will care about what they do not understand or have not experienced “ The same applies to getting key stakeholders to buy into a vision for [...]
In our most recent strategy session, the UNEX Management Consultancy Team had the pleasure of a live online discourse with a former CEO of a top global legacy airline – a true and highly innovative ‘leader’ of our industry and wonderful personality to boot! It was inspirational to say the least – so much so, [...]
What to do with our salesforce after Corona? (A recent UNEX project) Background It was in late 2021 that a former client from the travel industry approached us to ask: "What should we do with our remaining salesforce? They have not been visiting travel agencies for months. Some have already left the company during the [...]
A year and a half ago we published a blog with a similar title, and last year we updated it. At the outset of a third Covid year, it is timely to look back at our earlier thinking and to offer some predictions for 2022. Our thesis in 2020 was that Covid would profoundly change [...]
One year ago, we published an article with the same title. It was our view on emerging trends in aviation post-Covid. As consultants, we have a duty to look back at our past guidance to see what we got right and where we missed the mark. Our clients expect no less. Prediction: Profound change [...]