US President Biden raised this topic and he will find many supporters for sure. Airlines became very creative to charge extra for product features that have originally been part of the base product. And yes, paying extra for airport check-in or overhead bin space will surprise many travelers. But we must not forget that airlines [...]
Eurowings and Air France both depart from Hamburg to Paris, CDG at 6.am. Air France asks for an additional 33€ compared to Eurowings At around noon Pegasus and Turkish Airlines have both services from Hamburg to Istanbul (IST, SAW). 37€ is the price premium for the ticket from Turkish Airlines Why is it that passengers [...]
The revenue share from ancillary products is significantly increasing among most airlines. For some players ancillary revenue is even higher than the regular revenue from pure ticket sales. What is the magic behind boosting ancillary revenue? To be honest, it is a complex challenge. Four key competencies need to be mastered: Strategic fit Adorable products [...]
We call them data graveyards, those boring data tables that we come across in most of our projects We wanted to give our clients a better data experience and we found it in Microsoft Power BI. The benefits are: Easy to read data by visuals that direct you to the most important or critical developments [...]
Just as the airline industry was seeing the green shoots of turnaround after the worst of the Covid pandemic, Valdimir Putin has thrown a wrench into the industry rebound. The share prices of major airlines have plummeted. by Brock Friesen and Horst Findeisen Just like ordinary automobile drivers at the fuel pump, airlines are now [...]
Sustainability in aviation is only granted by induvial and personal touch points not by „abstract“ climate targets „No one will value what they don’t care about, and no one will care about what they do not understand or have not experienced “ The same applies to getting key stakeholders to buy into a vision for [...]
In our most recent strategy session, the UNEX Management Consultancy Team had the pleasure of a live online discourse with a former CEO of a top global legacy airline – a true and highly innovative ‘leader’ of our industry and wonderful personality to boot! It was inspirational to say the least – so much so, [...]
What to do with our salesforce after Corona? (A recent UNEX project) Background It was in late 2021 that a former client from the travel industry approached us to ask: "What should we do with our remaining salesforce? They have not been visiting travel agencies for months. Some have already left the company during the [...]
A year and a half ago we published a blog with a similar title, and last year we updated it. At the outset of a third Covid year, it is timely to look back at our earlier thinking and to offer some predictions for 2022. Our thesis in 2020 was that Covid would profoundly change [...]
One year ago, we published an article with the same title. It was our view on emerging trends in aviation post-Covid. As consultants, we have a duty to look back at our past guidance to see what we got right and where we missed the mark. Our clients expect no less. Prediction: Profound change [...]