Why Airline Retailing should be a priority right now! Airlines in these unprecedented times are confronted with enormous struggles to protect their core business. Most often this means to focus on cost-cutting and innovative methods of rescuing revenue generation wherever possible. Even though these struggles from the coronavirus pandemic are still in full swing, it [...]
The three-dimensional UNEX USP It’s a standard procedure to ask our clients why they chose UNEX over other consultancies. Overwhelmingly , the answer is this: They trust that our recommendations will be pragmatic and implementable. How we do it: we focus on what our clients really want, we listen to what clients say and we [...]
Adapting to Post-Covid Fear-of-Flying By Brock Friesen and Horst Findeisen In the pre-Covid-19 world, economic success in the airline business was largely driven by superior network planning and revenue management – schedule and price. In the post-Covid-19 world, schedule and price will become even more important to airline survival and success. The biggest new [...]
Is my Alliance still working for me? UNEX alliance expert Horst Findeisen on the value of alliances in today's marketplace. https://vimeo.com/379675289
Das Ende vom Präsenzvertrieb Notgedrungen haben Unternehmen aller Branchen persönliche Kundenbesuche gegen das Telefon und E-Mails getauscht. Die Corona Kontaktbeschränkungen wirken als Beschleuniger der ohnehin erforderlichen Entwicklung. Dabei wurde in den letzten Jahren so viel am Außendienst optimiert: Immer mehr Besuche je Tag, mindestens 12 sollten es sein Ständig in Kontakt zur Zentrale um die [...]
Our initial meeting in January 2019 in Frankfurt, Germany: Guillermo Bran (Navigate), Darwin Romero (Navigate), Horst Findeisen (UNEX), Benno Daegling (UNEX), Jose Giammattei (Navigate), Arne Semken (UNEX) 18 months ago, UNEX started its cooperation with aviation specialists Navigate Aviation Consulting in San Salvador. This special partnership opens doors to multiple opportunities for each other and our [...]
While unit revenues have come under pressure throughout the entire travel industry in the last decades, revenue management has become an integral and decisive part of a commercial airline organization. Technical and organizational strengths and weaknesses in this field usually translate directly into competitive advantages and - or disadvantages. Moreover, these are associated with an [...]
by Horst Findeisen and Brock Friesen, September 2020 Abandoned airport terminals are an eerie sight. Airlines will not bring back capacity as long as passengers are afraid of flying. Such adversity necessitates fresh approaches. Opportunities do exist that were not available previously. Even impenetrable mega hubs will see changes. Creative airports, large or small, will [...]
Even before the pandemic started, the New Distribution Capabilities standard did not really have a breakthrough. And now, with priorities shifted to cash management and limited operations, it has become even harder for NDC to survive. So is the idea of full channel control, rich content offers, personalization, and reduced distribution costs gone forever? Definitely [...]
Corona drives business transformation When the Corona virus hit companies around the globe many of us could not imagine it would be permanent. Many of us have fired off short term actions. Many governments have provided support. But all of that focused on immediate damage control. Today, Corona is still prevalent, indeed it might stay [...]