About Benno Daegling

Benno is founder of UNEX Management Consulting. He has spent half of his professional life in retail and consumer goods consulting and the other half in airline consulting. Applying pricing and sales concepts from one industry to the other combines his two fields of expertise and makes Benno a highly demanded expert for commercial topics.

The four magic levers to boost ancillary business

The revenue share from ancillary products is significantly increasing among most airlines. For some players ancillary revenue is even higher than the regular revenue from pure ticket sales. What is the magic behind boosting ancillary revenue? To be honest, it is a complex challenge. Four key competencies need to be mastered: Strategic fit Adorable products [...]

2022-10-21T11:21:09+02:00By |Travel & Transport|

We love Power BI

Why do we love Power BI? UNEX has always been data driven because figures beat words. But Microsoft Excel has its limitations, even the newest version with Power Query and Power Pivot. Microsoft Power BI is the ideal tool to step into Business Intelligence. Key benefits of BI tools are: Combining data from all different [...]


The three-dimensional UNEX USP It’s a standard procedure to ask our clients why they chose UNEX over other consultancies. Overwhelmingly , the answer is this: They trust that our recommendations will be pragmatic and implementable. How we do it: we focus on what our clients really want, we listen to what clients say and we [...]

2020-12-04T18:48:17+01:00By |Travel & Transport|

Das Ende vom Präsenzvertrieb

Das Ende vom Präsenzvertrieb Notgedrungen haben Unternehmen aller Branchen persönliche Kundenbesuche gegen das Telefon und E-Mails getauscht. Die Corona Kontaktbeschränkungen wirken als Beschleuniger der ohnehin erforderlichen Entwicklung. Dabei wurde in den letzten Jahren so viel am Außendienst optimiert: Immer mehr Besuche je Tag, mindestens 12 sollten es sein Ständig in Kontakt zur Zentrale um die [...]

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