Our Aviation & Travel topics
Our work references
Our uniqueness
What you see is what you get – Our sales team will be your delivery team
Consider it done – Strong implementation focus
We have been there – Experienced industry executives
Going next gen – UNEX Labs knowledge development
Satisfaction guaranteed – Result driven compensation
Tailormade approach – Every customer is unique
UNEX: United Experience – Working hand in hand with client teams
UNEX Core Consultants Team
Benno Christian Daegling
MANAGING PARTNER
Benno has 18 years of consulting experience in Aviation & Travel. His focus is on Corporate Strategy, M&A, Pricing, Loyalty, Sales & Marketing. Benno is the co-founder of UNEX.
Stefan Klingenstein
ASSOCIATE PARTNER
Stefan has led multiple projects in Aviation & Travel e.g. at Lufthansa Cargo. His focus is on Pricing, Revenue Management and Operations.
Björn Rosenberger
SENIOR PROJECT MANAGER
Björn has led multiple projects in Aviation & Travel. Key work areas have been in sales and pricing for passenger and cargo aviation.
Claudia Heydenreich
PROJECT MANAGER
Claudia has many years of project experience for clients in Aviation & Travel, incl. airlines, ports, railways, logistics operators and public transport providers. Her focus is on strategy development in challenging market environments.
Arne Semken
PROJECT MANAGER
Arne has led several projects in the Aviation & Travel sector, both with legacy and low-cost carriers. His focus is on strategy, performance optimization and operations.
Anna Becker
SENIOR CONSULTANT
Anna has a solid consulting experience with both Legacy- and Low-Cost Carriers as well as loyalty systems. Her focus is on strategy, commercial Due Diligence and KPI development.
Robin Andrae
CONSULTANT
Robin has gained first experiences by leading his own company and is now using these insights in the Aviation & Travel business.
Jonas Töwe
CONSULTANT
Jonas is eager to apply his insights in strategic and commercial areas of aviation, thereby enhancing customer satisfaction and performance.
UNEX Industry Experts
Prof. Dr. Andreas Thams
PARTNER
Andreas is a Professor of Airline and Tourism Management. He has run several major commercial projects with repeated success guiding sizable organisations in the implementation of strategies that drive the continuous improvement of revenue streams. He is a recognized expert in the field of Revenue Management & Pricing, Tour Operator Management, IATA NDC & One Order and Travel Technology.
Prof. Dr. Stephan Bingemer
PARTNER
Stephan is a Professor of Business Administration and Tourism. He is a recognized expert in the field of IATA NDC & ONE Order, Travel Technology and Customer Experience. He has worked on topics such as Sales Optimization, Sales Team Restructuration, PSD 1.0 implementation, Revenue Management & Steering, Sales Strategy and has driven the technological development of NDC from the airline perspective.
Prof. Dr. Ralf Vogler
PARTNER
Ralf is a Professor of Transport Management, Business Administration and Law. He is a recognized expert in the field of HRM in Travel and Tourism, Commercial Planning and Contract Management. His proven successes include topics like development of agency dealing models and contract management. He also worked on projects leading to re-organization of businesses and improving commercial activities.
Horst Findeisen
PARTNER
Key management roles at Star Alliance, Lufthansa, and Lufthansa Cargo enable Horst to offer insightful solutions across the field of commercial aviation, in particular alliances, joint ventures, route network and controlling.
Jürgen Hild
PARTNER
Jürgen has held numerous management positions at hub and leisure airlines. In addition, he has managed projects in other airlines and has acquired extensive knowledge and experience in Airline Operations as well as intercultural skills.
Mark Anzur
PARTNER
Mark is a former CEO of two mid-sized airlines. As a consultant, he brings in broad international experience in strategies, revenue and ancillary growth tools, restructuring and turnarounds, profitability increase, cost and process optimization, fleet management and digitalization.
UNEX Senior Advisor
Dr. Brock Friesen
SENIOR ADVISOR – Vancouver, Canada
Brock’s international aviation career on three continents followed an IMD MBA. His CEO and VP leadership at global and regional carriers included turnarounds, change management, joint ventures, mergers, and a start-up. Core competencies include strategy, commercial, and finance. His prior academic research was in environmental management. He is a former CEO of two mid-sized airlines. As a consultant, he brings in broad international experience in strategies, revenue and ancillary growth tools, restructuring and turnarounds, profitability increase, cost and process optimization, fleet management and digitalization.
What our customers say
“UNEX worked in partnership with our project team and provided valuable impulses for successful concepts.”
“The joint development of solutions has motivated us very much. UNEX supports creatively and well structured.”
“UNEX has quickly and competently developed a comprehensive result. I am very satisfied with the cooperation.”
“UNEX has developed innovative concepts for us, which are highly analytical and very pragmatic at the same time. I am extremely satisfied with the cooperation.”
“The way of cooperation makes the difference in the work with UNEX. Together we have achieved a lot during our six months project.”
Leading minds. Latest publications.
Be prepared
Why Airline Retailing should be a priority right now! Airlines in these unprecedented times are confronted with enormous struggles [...]
UNEX USP
The three-dimensional UNEX USP It’s a standard procedure to ask our clients why they chose UNEX over other consultancies. [...]
Guerilla Network Planning
Adapting to Post-Covid Fear-of-Flying By Brock Friesen and Horst Findeisen In the pre-Covid-19 world, economic success in the [...]
Alliances
Is my Alliance still working for me? UNEX alliance expert Horst Findeisen on the value of alliances in today's [...]